Privacy Policy for Rider

1. Information We Collect

A. Personal Data

When you register as a Rider, we may collect:

• Identity Information: Name, date of birth, gender, and government-issued ID (e.g., driver's license).
• Contact Information: Email address, phone number, and physical address.
• Profile Data: Profile picture and professional background.

B. Location Data

To provide delivery services, we collect precise and approximate location data from your mobile device.

• Background Location: We collect location data when the App is running in the foreground or background to track active deliveries, calculate distances, and optimize route assignments.
• Foreground Location: We collect location data when you are using the App to show your position on the map and find nearby assignments.

C. Device and Usage Data

• Device Info: Device model, operating system, unique device identifiers, and mobile network information.
• Log Data: IP address, access times, and App crashes (via Firebase Crashlytics).

D. Media and Documents

Photos: With your permission, we access your camera and photo library to allow you to upload profile pictures and delivery-related documents (e.g., proof of delivery).

2. How We Use Your Information

We use the collected information to:

• Facilitate Deliveries: Track rider progress and provide real-time updates to customers and administrators.
• Optimize Routes: Assign tasks based on your current location.
• Safety and Security: Verify identity and prevent fraudulent activities.
• Communications: Send service-related notifications and updates via push notifications.
• Improve Services: Analyze usage patterns to enhance App performance and user experience.

3. Sharing Your Information

We may share your information with:

• Customers: Sharing your name and real-time location while a delivery is in progress.
• Service Providers: Third-party vendors who provide services like map integration (Google Maps), analytics, and cloud storage.
• Legal Requirements: If required by law, we may disclose information to authorities to comply with legal obligations or protect rights.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You can request account deletion at any time.

5. Your Rights and Choices

• Location Permissions: You can disable location tracking in your device settings, but this will significantly limit the App's functionality.
• Account Deletion: You may request to delete your account and associated data through the App settings or by contacting us.
• Access and Correction: You can update your profile information within the App.

6. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: